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Case Study

Shell increased sales, in one category by as much as 12%*, by combining

predictive algorithms with dynamic creative optimisation.

Challenge

Delivering context-appropriate offers and promotions to customers at different moments is difficult. With over 1,000 Service Stations, all with a number of different products, offered services, and ongoing promotions, the challenge of speaking directly to the customer with relevant messaging is even more difficult.

Solution

Ad-Lib.io helped build incredibly agile, on-brand, festive templates which were aligned to custom audiences and Shell station locations. Custom location and product feeds were built through automation, enabling Shell's various assortments and offers to be aligned to each specific Shell location based on the profiles of each site and the partnerships available. That attention to detail resulted in as much as a 12% increase in sales in one category.

Results

3x

lower cost per store visit vs standard non-personalised creatives

3.6x

more store visits vs standard non-personalised creatives

25%

increased engagement due to Mid flight optimisation

“These results wouldn’t have been possible without the Ad-Lib.io technology. The business is thrilled with the outcome. Wheels are in motion to scale our future Always on and offer led campaigns with the Ad-Lib.io team.”

Amanda Glaser
Marketing Manager, Shell Mobility UK
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